Terms of Service
Welcome to My Daraz Store. By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information
My Daraz Store is an online ecommerce platform offering wellness, supplements, vitamins, skincare, and health-related products across Pakistan.
By accessing or using this website, you confirm that you are at least 18 years old or using the website under parental supervision.
2. Products & Information
We aim to provide accurate product descriptions, pricing, and images. However:
- product packaging may vary
- colors may appear slightly different on screens
- information may occasionally contain errors or updates
We reserve the right to correct any inaccuracies without prior notice.
3. Orders & Payments
Orders placed on our website are subject to acceptance and availability.
We may cancel or refuse orders due to:
- incorrect pricing
- suspected fraud
- unavailable stock
- incomplete customer information
Available payment methods may include:
- Cash on Delivery (COD)
- Bank Transfer
- Debit/Credit Cards
- JazzCash / Easypaisa
4. Shipping & Delivery
We deliver across Pakistan through trusted courier partners.
Estimated delivery times may vary depending on:
- city/location
- weather conditions
- courier delays
- public holidays
Shipping timelines are estimates and not guaranteed.
5. Returns & Refunds
Customers may request returns or refunds according to our Return & Refund Policy.
Returned products must:
- remain unused
- be in original packaging
- include proof of purchase
Certain products may not qualify for returns due to hygiene or safety reasons.
6. Health Disclaimer
Products sold on this website are not intended to diagnose, treat, cure, or prevent any disease.
Customers should consult qualified healthcare professionals before using supplements, especially if pregnant, nursing, taking medication, or managing medical conditions.
7. User Responsibilities
Users agree not to:
- misuse the website
- attempt unauthorized access
- submit false information
- engage in fraudulent activity
- copy website content without permission
8. Intellectual Property
All website content including:
- logos
- images
- graphics
- product descriptions
- text
- branding
belongs to My Daraz Store and may not be copied or reproduced without written permission.
9. Privacy
Customer information is handled according to our Privacy Policy.
We take reasonable measures to protect user data and secure transactions.
10. Limitation of Liability
My Daraz Store shall not be held responsible for:
- indirect damages
- delays caused by third parties
- courier-related issues
- misuse of products
- temporary website downtime
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Continued use of the website after changes means you accept the updated terms.
12. Contact Information
For questions regarding these Terms of Service, please contact us:
support@mydarazstore.com