Refund & Returns Policy
At My Daraz Store, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, we are here to help.
📦 Returns
Products can be returned within 7 days of receiving your order.
To be eligible for a return, the item must be unused, unopened, and in its original packaging.
💊 Non-Returnable Items
Due to hygiene and safety reasons, opened or used supplements, skincare,
and wellness products cannot be returned unless the product is damaged or incorrect.
🔄 Exchanges
We only replace items if they are defective, damaged, or if the wrong item was delivered.
💳 Refunds
Once your returned item is received and inspected, we will notify you about the approval status of your refund.
Approved refunds will be processed within a few business days.
🚚 Shipping Costs
Shipping charges are non-refundable unless the return is due to our error, damaged products, or incorrect items.
📞 Contact Us
If you have any questions about our Refund & Returns Policy, please contact our support team for assistance.